Secure Payment

  • Currencies
  • Payment with PayPal
  • Payment with credit card
  • Payment with Klarna
  • Payment with a discount code or gift voucher
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    Currencies

    Payments as well as refunds are invoiced in Euros (€).

     

    Payment with PayPal 

    Please select "PayPal" as your payment method and you will be transferred to the PayPal site automatically. If you already have an existing PayPal account you can log in using your user data to confirm the payment. If you do not have a PayPal account yet you can register and create a new account to proceed with the payment. Refunds from returns will be booked onto the same registered PayPal account that the payment was received from.

     

    Payment with credit card

    The following cards are accepted:
    Visa, MasterCard, American Express.

    Credit Card payments are handled by:

    Stripe, Inc.
    185 Berry Street, Suite 550
    San Francisco, CA 94107, USA

    Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe. Read more about Security at Stripe here:

    Stripe Checkout User Terms of Service - Germany
    Security at Stripe
    Stripe and European Data Transfers

    The globally effective Payment Card Industry (PCI) standards define specific requirements in the different areas of payment card processing, which have to be met by banks, processors, payment service providers, hosting providers, merchants, and payment application vendors.

    Also Shopify, our shop provider, meets all 6 categories of PCI standards. Read more about it here: 

    Shopify PCI Compliance

     

    Klarna - Pay Later (Inoivce) & Slice It (Instalments) 

    Here is an overview of how you can shop now and pay later with Klarna.

    In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payments are made to Klarna:

    • Invoice: The payment period is [14] days from the shipment of the goods/tickets or, in the case of other services, from the provision of the service. The complete invoice terms for the countries where this payment method is available can be found here: GermanyAusstria.

    • Instalments: With Klarna's financing service, you can pay for your purchase in fixed or flexible monthly instalments under the conditions specified at checkout. The instalment payments are due at the end of each month after Klarna sends a monthly invoice. Further information on instalments, including the general terms and conditions and the European Standard Information for Consumer Credit for the countries where this payment method is available, can be found here (only available in the specified countries): GermanyAustria.

    The use of the payment methods Invoice and Instalments requires a positive credit check. For this purpose, we forward your data to Klarna as part of the purchase initiation and the processing of the purchase contract, in order to verify your address and carry out the credit check. Please understand that we can only offer you the payment methods that are permissible based on the results of the credit check. Further information and Klarna’s terms of use can be found here. General information about Klarna can be found here. Your personal data will be handled by Klarna in accordance with applicable data protection regulations and as outlined in Klarna's privacy policy.

     

    Payment with a discount code or gift voucher

    You can enter your discount code during the checkout process in the order summary section. The field is labeled "Discount code or gift card". After entering your shipping information, apply the code in this field. If the total amount exceeds the value of the discount code, choose a payment method to cover the remaining balance. If the discount value is higher, the remaining amount can be used for future purchases.

    Important: The code cannot be entered in the shopping cart, but only in the order summary during checkout.